Before you E-mail us with your questions, we would like to offer you some
answers to some of the frequently asked questions.

 


  1. 1. Processing of our customer's orders generally takes about 8 to 10 weeks.

    2. Proofs are mailed to our customers in 2 to 3 weeks following a students sitting.3.When ordering photos, please write on the back of your chosen proofs the size and quantity you wish to order.

    4. Please remember when ordering your photos that 5x7's are processed in sets of 2, 3x5's are processed in sets of 4 and wallet size pictures are processed in sets of 8.

    5. Approximately 2-3 weeks After your portrait is taken, you will receive your preview photos along with price list and ordering information. There is no obligation to purchase a package. A photo will be provided to your yearbook, free of charge.

    6. All students should make sure their hair and nails are neatly groomed. Flyaway hair, unmanageable ends and wisps cannot be retouched, but they CAN be fixed by airbrushing for an additional charge.

    7. It is suggested that men shave just before their sitting as we cannot remove five o'clock shadow.



When emailing the studio,
please be sure to include your name and the name of your school in the body of your letter.

customerservice@carlwolfstudio.com


Phone: 1(800) 969-1338 Ext. 1 for customer service
Open from
9am to 5pm Monday through Thursday